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If you are in a claim position, contact your customer service office immediately so an adjuster can be assigned to assess your crop. Claims must be reported by September 30, 2008. Your total harvested production information must be submitted before you can register a yield-loss claim. Claims filed between October 1 and November 15 will have indemnities reduced by 25 per cent. Forage claims cannot be accepted after November 15, 2008, as all coverage ends.
For each forage class insured (tame hay, greenfeed or sweetclover), the annual yield is based on the combined production of all your insured acres of that class. For example, tame hay production will offset with other tame hay production when calculating claims. Greenfeed crops do not offset with tame hay crops.
Forage crops that fail to establish in the spring may be eligible for an establishment benefit.
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Extensions of Insurance |
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If you have any unharvested acres as of September 30, you must request an extension of insurance. An extension of insurance will only be granted to November 15. There is no insurance coverage after November 15.
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Forage Put to Any Use Other Than Baling |
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If you plan to put your insured forage crop to a use other than baling, you must immediately contact Crop Insurance to assess losses. If you do not contact Crop Insurance, premiums will be charged and your annual yield will be set at the production guarantee.
On acres that are not baled, a Crop Insurance adjuster will collect clippings. This requires five days notice before the date of normal harvest. Clippings will be taken:
- If production will be ensiled, loose, stacked or abandoned
- From within exclosures if the acres are to be grazed
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Deferral of Indemnity |
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Indemnity payments can be deferred up to one year following your claim inspection date. If you wish to defer your claim, you must tell your adjuster before the cheque is issued. Once a cheque is issued, it cannot be returned for deferral. This complies with the Canada Customs and Revenue Agency. Indemnities deferred to January 1, 2009 will be mailed before the end of December.
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Receiving Claim Payments |
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Quick, convenient and secure, Crop Insurance can deposit your claim into your savings or chequing account through direct deposit. You will be notified when the deposit is made. Deferred claims will be deposited on the selected deferral date based on the turnaround time at your financial institution. Authorization for direct deposit forms are available under Forms, or from your adjuster or your customer service office.
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Appealing Your Claim |
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Crop Insurance is committed to providing quality customer service, ensuring all of your concerns are addressed quickly and fairly.
Accompany the adjuster on all claim inspections and discuss any aspect of your insurance with staff. Should a claim dispute arise, you are entitled to a second inspection by a senior adjuster. Your customer service office manager will ensure that all of your concerns are fully investigated.
On rare occasions, issues cannot be resolved at the local level. The regional manager is then responsible to review the situation and make sure the terms of the contract were followed. Disagreements the regional manager cannot resolve may be referred to the Provincial Appeal Panel.
The Provincial Appeal Panel is an advisory committee of producers that hears disputes between customers and the corporation. Customers and staff both have the opportunity to present information to the panel during the hearings held around the province.
The panel will make recommendations to the Crop Insurance Board of Directors on any disputes they hear. Decisions made by the appeal panel are recommendations only. Appeal panel decisions are not binding on the Board of Directors; the panel's decisions may or may not be accepted by the board.
An application to the Saskatchewan Crop Insurance Corporation Provincial Appeal Panel is a voluntary act on the part of the customer and does not nullify, waive or compromise any legal rights of the customer or the legal rights of the corporation. Both parties involved may still use all legal avenues available under Saskatchewan's provincial court system.
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